The pursuit of more data often leads to longer surveys, but this can come at a hidden cost.
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In-the-moment surveys during the Super Bowl
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To get immediate, in-game learning, we surveyed 325 Americans live during the Super Bowl using our mobile-first chat capability. We asked where they were watching, who they were with, and what they were doing during the game.
While the game dominated the big screen, people in our survey also took to their second screens to immerse themselves even more in the experience (their multi-tasking is perhaps not a huge surprise since they were also doing our mobile-first survey during the game).
Transform your customer experience strategy with actionable insights that drive growth and operational success.
The pursuit of more data often leads to longer surveys, but this can come at a hidden cost.
Angus Reid Group tracks Americans' purchasing behaviors amid high inflation and slow recovery.