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Is Netflix alienating its future customers?
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Netflix has introduced new account access restrictions for users in Canada. Some tiers of the service will allow subscribers to add extra members for a cost, but the net effect will be that many users who share an account will lose access to the platform.
One in six Canadians stands to lose access to Netflix, with young people being disproportionately affected.
Transform your customer experience strategy with actionable insights that drive growth and operational success.
Employee burnout is a Key insight from the 2024 HOOPP survey.
Mixed Financial Outlook with Rising Pessimism, Improved Stability, and Increased Charitable Giving.