The pursuit of more data often leads to longer surveys, but this can come at a hidden cost.
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Overall, the findings indicate some subtle but notable shifts in consumer activities and related behaviors concerning insurance priorities, research and decision making. While the convenience of being able to access services, order products and fulfill certain needs and responsibilities online has proven largely positive, live interactions with insurance representatives are still preferred.
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The pursuit of more data often leads to longer surveys, but this can come at a hidden cost.
Angus Reid Group tracks Americans' purchasing behaviors amid high inflation and slow recovery.